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General Steel Corporation values your feedback. We take every step to ensure your comments, ideas, reviews, and complaints are addressed in a timely manner. To ensure quick response times, we’ve created a new support ticket system for any questions, concerns, or complaints consumers may have. This allows us to maintain a high standard of customer satisfaction while introducing a new level of transparency for the steel industry.

Over the past year alone, we’ve helped hundreds of consumers plan, design, and purchase their high quality steel buildings and structures while maintaining a 90%+ satisfaction rate. We’ve reviewed consumer feedback, customer reviews, and complaints over the past several years and taken the right steps forward to ensure maximum customer satisfaction.

Welcome to The New General Steel, we’re here to help!